Effective Date: August 1, 2016
Your Privacy Rights
Scope and Consent
Collection of Personal Information
We collect the following types of personal information in order to provide you with the use of CrusingConcepts.com Services, and to help us personalize and improve your experience.
Information we collect automatically: When you use CrusingConcepts.com Services, we collect information sent to us by your computer, mobile phone or other access device. The information sent to us may include, but is not limited to, the following: data about the pages you access, computer IP address, device ID or unique identifier, device type, geo-location information, computer and connection information, mobile network information, statistics on page views, traffic to and from the sites, referral URL, ad data, and standard web log data and other information.
Information you provide to us: We may collect and store any information you provide us when you use CrusingConcepts.com Services, including chats, or dispute resolutions, or when you otherwise correspond with us regarding CrusingConcepts.com Services.
When you use CrusingConcepts.com Services, we also collect information about your transactions and your activities. In addition, if you use CrusingConcepts.com Services, we may collect the following types of information:
- Contact information, such as your name, address, phone, email and other similar information.
- Financial information, such as the full bank account numbers and/or credit card numbers that you give us when you use CrusingConcepts.com Services.
We may also collect information from or about you from other sources, such as through your contact with us, including our customer support team, your results when you respond to a survey, your interactions with members of the CrusingConcepts.com website family and from other accounts we have reason to believe you control (whether in part or in whole). Additionally, for quality and training purposes or for its own protection, CrusingConcepts.com may monitor or record its telephone conversations with you or anyone acting on your behalf. By communicating with CrusingConcepts.com, you acknowledge that your communication may be overheard, monitored, or recorded without further notice or warning.
Information from other sources: We may also obtain information about you from third parties such as credit bureaus and identity verification services.
Authentication and Fraud Detection: In order to help protect you from fraud and misuse of your personal information, we may collect information about you and your interactions with CrusingConcepts.com Services. We may also evaluate your computer, mobile phone or other access device to identify any malicious software or activity.
When you access one of our mobile optimized sites, we may receive information about your location and your mobile device, including a unique identifier for your device. Most mobile devices allow you to control or disable location services in the device’s setting’s menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or the manufacture of your particular device.
How We Use the Personal Information We Collect
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
- provide CrusingConcepts.com Services and customer support;
- process transactions and send notices about your transactions;
- resolve disputes, collect fees, and troubleshoot problems;
- manage risk, or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities;
- detect, prevent or remediate violations of policies or applicable user agreements;
- improve the CrusingConcepts.com Services by customizing your user experience;
- contact you at any telephone number, by placing a voice call or through text (SMS) or email messaging, as authorized by our User Agreement;
We may contact you via electronic means or postal mail to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or as otherwise necessary to service your account. Finally, we may contact you as necessary to enforce our policies, applicable law, or any agreement we may have with you.
We do not sell or rent your personal information to third parties for their marketing purposes. We respect your communication preferences. If you no longer wish to receive notifications via our application, you can adjust your preferences by visiting the settings page of the application.
When you access our website or use CrusingConcepts.com Services, we may place small data files on your computer or other device. You are free to decline our Cookies if your browser or browser add-on permits.
How We Protect and Store Personal Information
We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration.
How We Share Personal Information with Other Third Parties
We will not disclose your credit card number or bank account number to anyone except when we are required to do so to comply with credit card rules, a subpoena, or other legal process.
How You Can Contact Us about Privacy Questions